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FAQ and Troubleshooting

Q: What should I do if my transactions are timing out?​

  • A: Verify your server’s connectivity to RedDragonPay’s API and ensure requests are being sent to the correct endpoint.

Q: How do I resolve hash mismatches?​

  • A: Check the parameter order and ensure the Secret Key is correctly appended before generating the hash.

Q: Can I test specific failure scenarios?​

  • A: Yes, use the test cards provided to simulate various outcomes.